4 Key Digital Functionalities

Key Digital Functionalities describe the core (required) functions that this Building Block must be able to perform.

The Messaging Building Block is a standalone messaging gateway/client/proxy (including all possible modalities: email, SMS, etc.) but can also facilitate connections with existing messaging service providers by enabling safe communication. The communication in this Building Block can be categorized in two different directions as follows:

4.1 Government to person (G2P)

In scope of v1

• informing End clients about their registration;

• reminding and requesting End clients' confirmation for appointment booking or other events;

• getting confirmation about government services and interactions.

In scope of future releases

• delivering information at scale to End clients;

• alerting End clients in emergency contexts.

4.2 Person to Government (P2G)

In scope of v1

• confirm Client registration for a service;

• providing data to the government/service.

In scope of future releases

• asking for information about government services.